Job Description

We are looking for enthusiastic and confident candidates for a Telecaller role. The candidate will be responsible for handling customer calls, sharing information about services, and maintaining basic records.

Key Responsibilities

Make outbound calls and handle inbound inquiries
Provide accurate information about services/products
Maintain professional communication with customers
Record call details and update data in MS Excel
Follow up with interested customers
Maintain daily call and lead records

Skills Required

Good communication skills (Hindi & basic English)
Basic MS Excel knowledge (data entry, sorting, filtering)
Basic computer knowledge
Confident speaking ability and positive attitude
Eligibility Criteria

Required Skills :
Hands on with Solidworks & PDM software. Modeling, Assembly, Sheet metal
and Drafting modules
Hands on with Odoo software
Successful completion of Alligator standard training program
Awareness about all the internal processes (Production, Assembly,
Inspection, Testing & Proving)
Mechanical Engineering & Design fundamentals
Hands on with Machine design / Tool design concepts
Good aptitude
Quick learner
Understanding of English language
Knowledge about MS office tools
Hands on with AutoCAD software
Preparation of Pneumatic circuit and components selection
Knowledge about B/O items (LM Rail, Bearings, Chains, Belts, Pulleys etc...)

Job Description:
Designing of machine tools as per concept provided by supervisor
Modification of machine tools as suggested by supervisor
Completion of designs till end (Hole transfer, Renaming etc... post design
activities)
New designs creation as required
Work with Solidworks and PDM software (Modeling, Assembly, Sheet metal
and Drafting modules)
Hands on with Alligator ERP software
Listing out Hardware / fasteners
Preparation of O&M manuals
Detailing of parts as required
Pneumatic drawing preparation
Selection of B/O items with the help of supervisor (Engineering calculations)
Taking care of issues in production, assembly and proving by doing
necessary changes or updates in design

Work Experience:
1.5 - 4 years experience in Tool design / Machine design field

Required Skills:
Leadership & Management: Ability to lead, inspire, and manage a large team.
Automation Expertise: Deep understanding of automation technologies, industry trends,
and competitive landscape.
Sales Acumen: Proven track record of sales success, ideally in a technical or B2B sales
environment.
Strategic Vision: Ability to think strategically and make data-driven decisions.
Communication Skills: Excellent written and verbal communication skills for engaging
clients and stakeholders.
Strong interpersonal skills, with the ability to engage with clients and cross-functional
teams
Effective problem-solving and decision-making skills

Key Responsible Area(KRA) & JD :
Sales Strategy & Leadership:
Develop and execute the domestic & global sales strategy to achieve revenue targets,
increase market share, and drive growth in the packaging automation industry.
Lead and manage the team, setting clear goals and performance metrics.
Team Leadership and Management:
Lead, mentor, and develop a high-performing sales team, key account executives, and
sales engineers.

Provide training and development to ensure the team has the technical and sales skills
needed for success in the automation industry.
Customer Relationships:
Build and maintain relationships with key decision-makers at major clients, including
manufacturers, integrators, and enterprises looking for automation solutions.
Serve as a point of escalation for high-value or complex sales opportunities.
Market and Product Knowledge:
Stay up-to-date on the latest trends in automation technologies.
Work closely with product development and engineering teams to understand product
capabilities and effectively communicate them to potential clients.
Sales Forecasting and Reporting:
Develop sales forecasts and track performance against goals.
Report on key sales metrics, including revenue, pipeline health, win/loss rates, and
other KPIs.
Collaboration with Marketing:
Work with the marketing team to develop promotional campaigns and sales materials.
Ensure alignment between sales and marketing efforts, targeting the right segments
and key decision-makers.
Negotiation and Deal Closing:
Lead negotiations on large, complex deals, ensuring profitability and customer
satisfaction.
Ensure compliance with pricing strategies and contract terms.

Work Experience:
18-20+ years of experience in sales, with at least 5-7 years in leadership roles (Sr.
manager, GM Sales)
Experience in the automation, technology, manufacturing, or industrial sectors.
A degree in engineering, business administration, or a related field is often
preferred.
Proven success in scaling sales teams, driving revenue growth, and entering new
markets.

Primary Responsibilities :
Guiding and mentoring team of 25+ engineers and technicians.
Managing workforce to achieve better results.
Innovative approach and solution derivation for problems.
Project scheduling and managing them within required timelines.
Supporitng any problems or issues happened during I&C to I&C team.
Co-ordinating and communicating through different departments.

Required Skills :
Excellent intrapersonal communication
Strong technical skills on PLC/HMI/IOT/Electrical components and there
uses/communication protocols/VFD/Servo/ System architecture/ upstream
communication with ERP,WMS,SAP etc..
Cost estimation.
Creating management dashboards.
Interviewing skill.

Job Description:
Attending Kickoff meeting and understanding the deliverables.
Expaling and giving team understanding of projects and giving them support to
design and execute.
Resource allocation and there planning to match project schedule.
Creating and Assisting team to perform CDRM and DAP.
Performance evaluation of team.
Creating and following process to improve overall performance of team
Creating and circulating project status sheets.
Creating and following financial budget on departmental level.
Traveling to the site in critical situation.

Work Experience:
15+

Required Skills:
Technical Skills:
Proficiency in CAD software (SolidWorks, AutoCAD, or equivalent).
Strong knowledge of mechanical systems design, including hydraulics and pneumatics.
Experience with material selection, and manufacturing processes, simulations.
Solid understanding of machine safety standards and regulatory compliance (CE, ISO, etc.).
Soft Skills:
Excellent leadership and team management abilities.

Strong communication and interpersonal skills, with the ability to engage with clients and cross-
functional teams.

Effective problem-solving and decision-making skills, with a focus on innovation and continuous
improvement
Key Responsible Area (KRA) & JD:
Leadership & Departmental Management:
Lead, mentor, and manage a team of mechanical design engineers and draftsman, ensuring skill
development and performance management.
Establish departmental goals and strategies aligned with the overall business objectives.
Project Management:
Allocate resources effectively across multiple projects, ensuring on-time and on-budget delivery of
designs.
Coordinate with other departments, including projects, electrical engineering, automation, and
manufacturing, to ensure seamless integration of all system components.
Design & Innovation:
Lead the development of innovative mechanical solutions for end-of-line packing machines.

Stay updated on the latest advancements in mechanical engineering, materials, and manufacturing
processes.
Continuously improve design methodologies to enhance efficiency, product performance, and
manufacturability.
Technical Review:
Review and approve detailed design drawings, 3D models, and engineering documentation.

Ensure that all mechanical designs are robust, reliable, and optimized for performance, cost-
effectiveness, and ease of manufacture.

Oversee the use of CAD and CAE tools (e.g., SolidWorks, AutoCAD) to create detailed engineering
models and sometimes simulations.
Collaboration & Communication:
Act as the primary point of contact between the design team and internal & external stakeholders
(subjective)
Participate in customer meetings to understand their requirements and provide technical advice on
mechanical design solutions.
Communicate project status, risks, and challenges to senior management and key stakeholders,
providing regular updates on design progress.
Quality & Compliance:
Ensure all mechanical designs comply with relevant industry standards (ISO, CE, ASME, etc.) and
safety regulations.
Maintaining the design guideline document regularly.
Conduct design reviews, risk assessments, and failure mode effect analysis (FMEA) to ensure
design integrity and reliability.
Team Development & Training:
Foster a culture of innovation, teamwork, and continuous learning within the design department.
Identify training needs and opportunities for team members to ensure they stay current with the
latest engineering practices and technologies.
Encourage cross-functional collaboration and knowledge sharing between team members.
Educational Qualification: BE/ME Mechanical Engineering
Work Experience:
18+ years of experience in mechanical design engineering, with at least 5-7 years in a
leadership or management role.
Proven experience in designing and developing special purpose machines/custom automation
/complex electro-mechanical systems / End of line automatic machines/automation and
robotics handling systems.

Key Responsibilities

Charge Entry: Perform accurate charge entry based on provider documentation,
applying correct ICD-10-CM, CPT, and HCPCS Level II codes specific to urgent care
encounters

Claim Submission: Submit clean claims to commercial insurers, Medicare, Medicaid
(including NY Medicaid), and managed care organizations via clearinghouse platforms
(Waystar and others)

Claim Monitoring: Monitor claim statuses through the clearinghouse and payer portals;
resolve edits and rejections prior to and after submission

AR Follow-Up: Conduct proactive accounts receivable (AR) follow-up with insurance
companies via phone, portal, and written correspondence

Denial Management: Manage and work denial queues — analyze denial reason codes
(CO, PR, OA), appeal inappropriate denials, and track appeal outcomes

Payment Posting: Post payments (ERAs/EOBs) accurately, reconcile remittance
advices, and escalate discrepancies

Eligibility Verification: Perform eligibility and benefits verification for various payers
prior to or at time of claim submission when needed

Compliance: Ensure compliance with HIPAA, payer-specific guidelines, and CMS billing
regulations

Reporting: Generate and review aging reports to identify trends and escalate high-
priority accounts

Collaborate with the US-based billing and clinical teams to resolve coding and
documentation issues

Maintain thorough notes and documentation within the Practice Management System
(PMS) on all account activity

Keep up-to-date with payer policy changes, urgent care billing guidelines, and CPT
coding updates

Required Qualifications

Minimum 3–5 years of hands-on experience in US healthcare Revenue Cycle
Management (RCM)

Demonstrated experience specifically in urgent care, emergency medicine, or
ambulatory/walk-in clinic billing

Proficiency in ICD-10-CM, CPT (E/M codes, procedure codes, modifier usage), and
HCPCS coding relevant to urgent care

Direct experience working with Waystar (formerly Zirmed/Navicure) or comparable
clearinghouses (e.g., Availity, Change Healthcare/Optum)

Familiarity with major US payers including Medicare, Medicaid (NY preferred), BCBS,
UnitedHealthcare, Aetna, Cigna, and regional managed care plans

Experience using Practice Management Systems (e.g., AdvancedMD, Kareo,
athenahealth, eClinicalWorks, or similar)

Strong understanding of claim lifecycle: eligibility → charge entry → claim scrubbing →
submission → payment posting → denial management → appeals

Solid working knowledge of denial codes, remark codes, and appeals processes

Excellent written and verbal English communication skills for coordination with US-
based team members

Strong attention to detail, analytical thinking, and ability to prioritize workload in a fast-
paced environment

Must be comfortable working US Eastern Time Zone hours

Preferred Qualifications

AAPC or AHIMA certification (CPC, CPC-A, CBCS, or equivalent) is a strong plus
Prior experience working with offshore RCM delivery teams (e.g., with companies such
as Healthquist, Access Healthcare, 4D Global, MBW RCM, Clarus RCM, or similar)
Familiarity with New York State Medicaid billing requirements and managed care billing
Experience with Workers’ Compensation or No-Fault/Auto billing (common in NY
urgent care)
Exposure to CDI (Clinical Documentation Improvement) practices or charge capture
audits
Knowledge of CMS NCCI edits and modifier application (e.g., -25, -57, -59, -76)

Technical Skills
Waystar clearinghouse (claim submission, edit resolution, ERA retrieval)
Practice Management Software (any major platform)
Microsoft Excel / Google Sheets (pivot tables, VLOOKUP, aging analysis)

Payer portals (NPPES, Medicare PECOS, state Medicaid portals, commercial payer
portals)
Strong typing speed and data entry accuracy

What We Offer
Competitive compensation aligned with Indian RCM industry standards
Stable, long-term engagement with a growing urgent care group
Collaborative team environment with US-based leadership and direct client exposure
Opportunity for career advancement as we expand our operations
Work-from-home flexibility (with reliable internet and a professional remote setup
required)

How to Apply
Interested candidates should submit:
Updated CV/Resume highlighting urgent care billing experience
Brief cover letter describing your experience with Waystar or similar clearinghouses and
the types of payers you’ve worked with
 Any relevant certifications (AAPC/AHIMA)

Role Summary

The Safety Supervisor will be responsible for ensuring strict compliance with safety regulations and standards during highway construction and PQC (Pavement Quality Concrete) operations. The role involves monitoring site safety, conducting training sessions, and ensuring safe execution of batching plant and paving activities.

Key Responsibilities

Conduct daily toolbox talks and safety briefings

Ensure strict PPE compliance across site

Monitor traffic safety management and diversion planning

Supervise safety of batching plant and paving equipment operations

Identify hazards and implement preventive & corrective actions

Maintain safety records, reports, and statutory compliance documents

Report accidents, near-miss incidents, and unsafe conditions

Conduct regular safety inspections and audits

Coordinate with Project Manager and site team for safety implementation

Required Skills
Technical Skills:

Strong knowledge of highway and PQC project safety norms

Knowledge of construction safety standards and regulations

Risk assessment and hazard identification capability

Incident investigation and reporting skills

Soft Skills:

Strong leadership and supervision ability

Good communication skills (Hindi required)

Job Summary

We are looking for a dynamic and result-oriented *Recruiter* to join our growing team. The ideal candidate should have good communication skills, basic understanding of recruitment processes, and the ability to handle end-to-end hiring activities.

 Key Responsibilities

 Handling end-to-end recruitment cycle
 Sourcing candidates through job portals, social media & references
 Screening resumes and conducting initial telephonic interviews
 Scheduling interviews with clients
 Coordinating with candidates and clients for smooth hiring process
 Maintaining candidate database and recruitment trackers
 Achieving monthly hiring targets

 Eligibility Criteria

 Graduate in any discipline
 Freshers or candidates with up to 1 year of recruitment experience can apply
 Good communication and interpersonal skills
 Basic knowledge of job portals and MS Office

Experience: 6 months-1 year

Role Summary:

This Role is Responsible for operation and technical management of batching / RMC plant.

Key Responsibilities:

Production planning for PQC concrete.

Mix design implementation.

Calibration of batching plant.

Quality control of raw materials.

Monitoring cement, aggregates & admixture stock.

Coordination with site paving team.

Ensuring continuous supply during slip-form paving.

Experience: 8-10 years

Job Role 

Responsible for handling daily store operations including receiving, storing, issuing materials, maintaining inventory records, and ensuring proper stock control and coordination with internal departments.

Job Responsibilities:

Maintain accurate stock records and update inventory in ERP/software

Ensure proper storage and labeling of materials

Issue materials as per requisition and maintain proper documentation

Coordinate with purchase, production, and dispatch departments

Conduct regular stock verification and physical audits

Maintain cleanliness and organization of the store area

Monitor minimum stock levels and report shortages