Deputy Manager – Customer Quality

Location: Pune
Experience: 10 – 15 Years
Industry: Automotive Sheet Metal Stamping & Welding

About the Role

We are seeking an experienced and customer-focused quality professional to join our team as Deputy Manager – Customer Quality. The role involves managing customer quality requirements, resolving quality concerns, and driving continuous improvement initiatives to enhance customer satisfaction and product quality.

Key Responsibilities

Customer Complaint Management

• Lead investigation and resolution of customer complaints.
• Coordinate containment actions and implement effective corrective and preventive actions (CAPA).
• Monitor complaint trends and drive continuous improvement initiatives.

Customer Relationship Management

• Act as the primary quality contact for customers.
• Participate in customer meetings, audits, and quality reviews.
• Ensure timely communication and effective reporting of quality-related matters.

Problem Solving & Corrective Actions

• Conduct root cause analysis using 8D, 5 Why, Fishbone, and other problem-solving methodologies.
• Prepare customer reports and verify the effectiveness of implemented corrective actions.

Customer Performance Management

• Monitor customer PPM performance, returns, and field failures.
• Analyze quality trends and work towards improving customer scorecards and ratings.

Product Containment & Escalation Management

• Coordinate sorting, rework, controlled shipping, escalation management, and safe launch activities.
• Ensure prompt response to customer concerns and quality issues.

Audit & Compliance Management

• Support customer audits and ensure compliance with IATF 16949 requirements and customer-specific standards.
• Maintain readiness for audits and compliance reviews.

Cross-Functional Collaboration

• Work closely with Production, NPD, Supplier Quality, Process Quality, Tool Room, and Maintenance teams to resolve quality concerns and implement improvements.

Supplier & Field Quality Support

• Coordinate supplier corrective actions.
• Analyze field returns and warranty-related issues to identify improvement opportunities.

Data Analysis & Reporting

• Prepare customer quality reports and performance dashboards.
• Monitor trends and support continuous improvement projects through data-driven insights.

Quality Systems & Documentation

• Maintain customer complaint records, 8D reports, controlled shipping documentation, and other quality-related records.

Qualifications

• Bachelor's Degree in Mechanical Engineering.
• 10–15 years of experience in the Automotive Sheet Metal Stamping & Welding industry.
• Strong experience in Customer Quality Management and customer-facing quality activities.

Technical Skills

• GD&T
• APQP
• PPAP
• PFMEA
• Control Plan
• SPC
• MSA
• Customer Complaint Handling
• 8D Methodology
• CMM & Dimensional Inspection

Behavioral Competencies

• Customer Relationship Management
• Leadership & Team Coordination
• Analytical Thinking
• Negotiation & Communication Skills
• Conflict Resolution
• Decision Making

Key Performance Indicators (KPIs)

• Zero customer complaints.
• 100% on-time 8D report submission.
• Zero major non-conformities during external audits.
• Customer rejection PPM below 50.

Shain Beg
Senior HR Recruiter | CPHR Services Pvt. Ltd.
📞 8856903902 / 7385666385
📧 shain.cphr@gmail.com

Location: Pune
Experience: 10– 15 Years
Industry: Automotive Sheet Metal Stamping & Welding

About the Role

We are looking for an experienced and quality-focused professional to join our team as Deputy Manager – NPD Quality. The ideal candidate will be responsible for ensuring robust quality planning and implementation during new product development activities, enabling successful product launches and customer satisfaction.

Key Responsibilities

New Product Quality Planning

• Lead APQP activities for new product development.
• Review customer drawings, GD&T requirements, special characteristics, PFMEA, Control Plans, and customer-specific requirements.
• Ensure quality requirements are effectively incorporated during product development.

Product & Process Validation

• Coordinate dimensional validation, capability studies, process validation, Run@Rate, Safe Launch, and trial production activities.
• Support smooth transition from development to mass production.

PPAP Management

• Prepare and submit customer PPAP documentation.
• Coordinate supplier PPAP approvals and ensure readiness before SOP.

Tooling & Fixture Quality Support

• Participate in die tryouts, welding fixture trials, and tooling validation activities.
• Ensure tooling capability meets product quality requirements.

Welding Quality Development

• Establish and validate quality standards for MIG, TIG, Spot, Projection, and Robotic Welding processes.
• Monitor process effectiveness and continuous improvement opportunities.

Measurement & Inspection Planning

• Define gauge requirements and coordinate inspection fixture development.
• Support MSA studies and CMM programming activities.

Supplier Quality Development

• Coordinate supplier audits, PPAP reviews, and capability studies.
• Work closely with suppliers to ensure consistent quality standards.

Customer Interaction

• Represent the Quality function during customer meetings, audits, dimensional reviews, and launch activities.
• Build strong customer relationships through effective communication and problem-solving.

Continuous Improvement

• Lead 8D, 5 Why, CAPA, and root cause analysis activities.
• Implement lessons learned and preventive actions for future projects.

Quality Systems Compliance

• Ensure compliance with IATF 16949 requirements, customer standards, and internal quality procedures.

Qualifications

• Bachelor's Degree in Mechanical Engineering.
• 10–15 years of experience in automotive sheet metal stamping & Welding.
• Strong exposure to NPD Quality and product launch activities.

Technical Skills

• GD&T
• APQP
• PPAP
• PFMEA
• Control Plan
• SPC
• MSA
• Welding Standards
• CMM
• Inspection Fixtures

Behavioral Competencies

• Leadership & Team Management
• Project Coordination
• Effective Communication
• Problem Solving
• Planning & Execution

Key Performance Indicators (KPIs)

• Zero customer complaints related to NPD quality.
• Timely PPAP submission.
• 100% NPD gauge planning as per project schedule.
• SPC implementation as per plan with Cpk > 1.67.
• MSA completion as per project timeline.

Shain Beg
Senior HR Recruiter | CPHR Services Pvt. Ltd.
📞 8856903902 / 7385666385
📧 shain.cphr@gmail.com

Position: Assistant Manager – Incoming Inspection & Supplier Quality

Education: B.E. Mechanical

Experience: 10 years in Incoming & Supplier Quality in sheet metal manufacturing

Location: Bhosari, Pune

Job Purpose:

Ensure incoming materials meet specifications and manage supplier quality to achieve zero-defect supplies.

Key Responsibilities:

Incoming Inspection; Supplier Quality Management; SCAR & 8D; Incoming Defect Analysis; Quality Documentation;

Measurement & Testing; Weld Inspection (MIG/TIG/Projection); Raw Material Inspection; PPAP; Supplier Audits; Data

Analysis; Customer Complaint Support; Continuous Improvement; Cross Functional Coordination; Compliance

Authority Approve/reject incoming material, raise SCAR, recommend supplier approval/disqualification, conduct audits.

Technical Skills:
GD&T, APQP, PPAP, FMEA, MSA, SPC, Control Plan, 8D, 5 Why, CMM, ERP/SAP, Excel,IATF 16949

Behavioral Competencies:
Leadership, Communication, Problem Solving, Analytical Thinking, Teamwork, Accountability

KPI's :
GRN clearance within 24hrs

Supplier rejection PPM less than 500

SCAR closure within 15days

Line loss due to incoming quality error

Supplier audit-100% as per plan

Position: TM-Manufacturing ( From Automotive Industry)

Education: B.E. / B.Tech or Diploma  (Mech/ Prod/ Elec)

Experience: 4 to 9 years 
* Experience in Manufacturing or Production process and shift management.
* Knowledge of CNC machine, poke-yoke, downtime reductions, reduction in process rejections, Low cost automation
* TPM, Shop floor practices
* Shift handling | experience in identifying process criticality

Location : Chakan, Pune.

Job Description:

* Handling of Shift Duties, Line Output & product quality and process yield improvement and meeting on-time delivery
* Execution of the production targets, Meeting On-Time Delivery, Daily performance control & review, WIP monitoring
* Reduction in process rejections and improve yield & energy, reduce reprocess and rework, autoclave loss reduction & stuffing efficiency improvement
* Drive various focused & continuous improvement projects in order to improve the operating efficiencies of the lines
* Responsible for Cycle time, yield & OEE analysis & losses reduction
* Support CFT on Loss analysis and Eradication
* Addressing the customer concerns with proper root cause analysis, customer complaint 8D analysis
* Establish process control through audits, process audit analysis of data etc.
* Compliance with Customer/ IATF/ OHSAS requirements.
* Training to teams & manpower handling- EHS compliance, 5S implementation, AM improvements, workplace Management, understanding of WCM concepts, & drive people involvement initiatives

Key skills:

* Problem Solving Tools, why-why analysis & analytical skills
* Planning, Results orientation and customer orientation
* Collaborative approach, man management and communication

Job Role: Store Executive

Location: Chakan, Pune
Experience: 4–6 Years
Salary: ₹3.0 LPA – ₹5 LPA
Industry: Manufacturing / Engineering / Automobile

 Job Summary

We are seeking a proactive and detail-oriented Store Executive to manage inventory, material movement, warehouse operations, and stock control activities. The ideal candidate should have hands-on experience in store management, inventory reconciliation, SAP/ERP systems, and warehouse coordination within a manufacturing environment.

 Key Responsibilities

* Manage day-to-day store operations including receipt, storage, and issuance of raw materials, consumables, spares, and finished goods.
* Ensure timely preparation of Goods Receipt Notes (GRN) and accurate inventory transactions in SAP/ERP.
* Maintain inventory accuracy through regular stock verification, cycle counting, and reconciliation activities.
* Monitor stock levels and coordinate with Purchase and Production departments to ensure material availability.
* Implement and maintain FIFO practices for effective inventory management.
* Handle material inward and outward movements, line feeding, and inter-departmental transfers.
* Maintain proper documentation related to material receipts, issues, gate passes, and inventory records.
* Coordinate with suppliers, transporters, and internal stakeholders for smooth material flow.
* Support scrap management activities and ensure compliance with company policies.
* Maintain 5S standards, safety guidelines, and warehouse discipline.

 Required Skills

* Store Operations & Inventory Management
* Material Management & Stock Control
* SAP MM / ERP Systems
* GRN Processing & Inventory Reconciliation
* Cycle Counting & Physical Stock Verification
* FIFO Inventory Management
* Warehouse Operations
* MS Excel & Reporting
* 5S and Safety Compliance

Qualifications

* Diploma/Graduate in any discipline.
* An additional qualification in Material Management or Supply Chain Management will be an added advantage.

Preferred Experience

* 3–6 years of experience in Stores, Inventory, Warehouse, or Material Management.
* Experience in Manufacturing, automobiles, Engineering, or Industrial sectors.
* Hands-on experience with SAP MM or any ERP platform.

 Key Competencies

* Strong analytical and problem-solving skills.
* Excellent coordination and communication abilities.
* Attention to detail and accuracy in inventory management.
* Ability to work in a fast-paced manufacturing environment.

Job Type: Full-time
Work Location: Chakan, Pune

Job Description – Electrical Estimation Engineer
Location: Bhosari, Pune
Salary: ₹35,000 – ₹45,000 per month
Experience: Up to 6 Years
Industry: EPC Projects – Design, Fire & Electrical

Job Summary

We are looking for an experienced Electrical Estimation Engineer to support Greenfield and Brownfield industrial projects. The candidate will be responsible for electrical estimation, BOQ preparation, costing, tendering, vendor coordination, and project evaluation.

Key Responsibilities

• Provide technical and sales support for Greenfield and Brownfield projects.
• Visit client sites and understand project requirements.
• Prepare electrical estimates, BOQs, quantity take-offs, and budgets.
• Review drawings, specifications, and project scope documents.
• Prepare technical and commercial bids, quotations, and tender submissions.
• Perform project analysis, cost estimation, and feasibility studies.
• Coordinate with vendors and subcontractors for quotations and pricing.
• Support procurement and project execution teams.
• Conduct risk assessments and recommend cost-effective solutions.
• Maintain project documentation and estimation records.

Technical Requirements

• Good knowledge of Electrical Systems including:

• HV & LV Systems
• Substations
• Power Distribution
• Lighting Systems
• Earthing
• Cabling & Cable Trays
• Power Points

• Knowledge of MEP and Firefighting products.
• Strong understanding of BOQ preparation, quantity take-off, costing, and tendering.
• Proficiency in MS Excel and MS Word.
• Good communication skills in English, Hindi, and Marathi.

Qualifications

• Diploma / B.E. / B.Tech in Electrical Engineering.
• Up to 6 years of experience in Electrical Estimation, Tendering, Costing, or EPC Projects.

Preferred Skills

• Experience in Industrial, Infrastructure, Utility, Electrical, or Fire Protection Projects.
• Vendor and subcontractor management experience.
• Ability to handle multiple projects and deadlines.

📞 Contact: 93078 37383

Job Title: Senior Executive – Finance

Location : Magarpatta, Pune, India

Purpose of the Role:

The role aims to support the Finance team in:
•    Preparing accurate and timely financial information for management
•    Managing the governance flow of supplier charges to business units
•    Handling monthly headcount projections
•    Producing financial reports and MIS data for company’s offshore operations
•    Generating ad hoc reports as required

Key Responsibilities / Accountabilities:
•    Review supplier invoices and raise invoices to business units
•    Extract data from Oracle and prepare management reports (Actual vs Budget) at:
o    Total company level
o    Cost Centre level
•    Provide high-level financial commentary on variances
•    Collate headcount forecasts from business units and prepare consolidated reports
•    Support budget and forecasting cycles by coordinating with stakeholders
•    Drive continuous improvement in finance processes to enhance efficiency and reporting quality

Key Deliverables (Outputs)
•    Monthly invoicing to business units (including supplier billing & costs)
•    Monthly, quarterly, and annual headcount forecasts
•    Monthly expense reports (Actual vs Budget with commentary)
•    Cost centre-wise expense reports for stakeholders
•    Monthly performance packs for senior leadership
•    Ad hoc financial reports for Head of Finance / Executive VP

Stakeholder Management
Internal:
•    Finance teams across business units (UK, Europe, Sri Lanka, North America)
•     Internal departments
•    Head of Finance and finance team members
External:
•    Supplier finance and contract teams

Key Relationships:
•    Manage financial relationships with internal and external stakeholders
•    Coordinate with suppliers for data, documentation, and clarifications
•    Work closely with cross-functional teams for governance and reporting

Qualifications:
•    Graduate / MBA (Finance) / CA Inter

Skills & Competencies:
•    Financial Reporting & Analysis
•    Budgeting & Forecasting (FP&A)
•    Cost Management & Control
•    Strong Excel and PowerPoint skills
•    Oracle (preferred)
•    Contract review & governance exposure (preferred)
•    Strong analytical and numerical ability
•    Planning and prioritization skills
•    Excellent communication and stakeholder management
•    Ability to influence and negotiate

Experience:
•    2–3 years of relevant finance experience
•    Experience working with MNCs preferred
•    Exposure to global stakeholders and cross-cultural environments
•    Ability to work under tight deadlines

Additional Information:
•    Role requires regular interaction via calls, emails, and virtual meetings
•    Focus on governance, reporting accuracy, and process improvement